Skype For Business Installer Mac

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This topic discusses planning considerations for using Skype for Business while connecting to a remote virtual desktop.

A Virtual Desktop Infrastructure (VDI) environment is used in some organizations where security and compliance issues are especially sensitive. Their users do their work on a virtual desktop with all their desktop applications and files using Remote Desktop Services or a similar remote connection. Using Skype for Business with full audio and video on a connection like that requires heavy loads of audio and video processing on the client homed on a virtual desktop. Additional VDI plug-in software is available that offloads that processing to the end user's local machine, and reduces the load on the virtual desktop.

Download Skype for your computer, mobile, or tablet to stay in touch with family and friends from anywhere. Skype for Business on Mac, Lync for Mac 2011 and Communicator for Mac 2011 users can't control desktops shared by Windows users. Osx install gcc software. This also won't work for Skype for Business Web App on Max OSX. For Skype for Business Online, this feature requires Microsoft PSTN Conferencing, Exchange Unified Messaging, or a 3rd party audio conferencing provider.

There are three solutions available for the VDI plug-in component, offered by Microsoft, Citrix, or VMWare. For new deployments, Microsoft recommends using either the Citrix HDX RealTime Optimization Pack solution or the VMWare Horizon Virtualization Pack. The original Lync VDI Plug-in is still supported for the remainder of its lifecycle.

Mac
  • The Lync VDI plug-in was developed for Lync 2013 and is compatible with either the Lync 2013 or Skype for Business 2015 client running on a virtual desktop. It's a stand-alone application that installs on the local computer and allows the use of local audio and video devices with a client on a virtual desktop. The plug-in does not require a Skype for Business client to be installed on the local computer or thin client, which must run Windows 7, Windows 8, or Windows Server 2008 operating systems. (Thin client devices using these operating systems and supported by Microsoft include: Dell Wyse Z90D7, Dell Wyse R90L7, Dell Wyse X90m7, HP t610 and HP t5740e.) This plug-in is still supported, but no future updates are planned. For Citrix-based virtual environments, the Citrix RealTime Optimization Pack is recommended.

  • The Citrix RealTime Optimization Pack builds on the Lync VDI plug-in and works with Lync 2013 or Skype for Business 2016 clients on a virtual desktop. It was co-developed by Citrix and Microsoft to improve upon the original VDI Plug-in. It can be installed on clients with Windows and non-Windows operating systems (including Windows 10, Mac and Linux). It consists of two components: the RealTime Connector (which is installed on the virtual desktop) and the RealTime Media Engine (which is installed on the end user's local machine). These two components allow the user's local computer to use the Skype for Business client running on the virtual desktop with the A/V processing moved to the local computer. For Citrix-based virtual desktop environments, the Citrix RealTime Optimization Pack is recommended, and further support is planned.

  • The VMWare Horizon Virtualization Pack for Skype for Business, developed in collaboration with VMWare, allows you to deliver Skype for Business in a virtual desktop while delivering a great user experience. The solution works by leveraging a media engine at the client to create an optimized solution, with the client endpoint providing media offload capabilities for audio and video calls. This solution that can deliver audio and video either directly between endpoints for one-on-one collaboration, or offload it to a central Multipoint Control Unit (MCU) for multiparty conference calls or meetings.

Note

In October of that year, Microsoft launched Skype for Business for Mac. In February 2017, Microsoft announced plans to discontinue its Skype Wi-Fi service globally. The application was delisted, and the service itself became non-functional from 31 March 2017.

The Skype for Business Basic clients are not supported with the Citrix HDX RealTime Optimization Pack or the VMWare Horizon Virtualization Pack.

Citrix HDX RealTime Optimization Pack

Citrix's VDI environment plugin (a feature of XenApp and XenDesktop) is compatible with Lync 2013 and Skype for Business 2015 and 2016 (Full clients using any click to run installer, or MSI installers released after January 2017 PU) clients installed on a virtual desktop. Its overall functioning is based on the Microsoft Lync VDI plug-in, but works on a wider variety of client operating systems, including Windows 10, Macintosh, and Linux.

If you want to use skype share system sound on your MAC system or windows based computer (Window 10, Window 8 and etc.) or your skype share system sound not working. Follow the below steps to play audio through Skype. Firstly, take your mouse pointer on the Speakers icon which is shown on right bottom on your window taskbar. Using Skype for Business with full audio and video on a connection like that requires heavy loads of audio and video processing on the client homed on a virtual desktop. Additional VDI plug-in software is available that offloads that processing to the end user's local machine, and reduces the load on the virtual desktop.

A full list of features and supported technologies can be found on the Citrix website at Delivering Microsoft Skype for Business to XenApp and XenDesktop Users.

Review the following links for more information:

  • Citrix HDX RealTime Optimization Pack 2.1

VMWare Horizon Virtualization Pack

VMWare's VDI environment solution is compatible with Skype for Business 2015 and 2016 Full clients installed on a virtual desktop. Its overall functioning is based on the Microsoft Lync VDI plug-in, but works on a wider variety of client operating systems, including Windows 10, Macintosh, and Linux.

A full discussion of features and supported technologies can be found on the VMWare website at the following links:

Microsoft's Lync VDI plug-in

With the Microsoft Lync VDI plug-in solution, the user has to be on a Windows computer or thin client and have Microsoft's Lync VDI plugin installed to handle audio/video streams from the client on the virtual desktop. A user will:

  1. Connect an audio/video device (like a headset or camera) to a local computer.

  2. Connect to a remote virtual desktop with a Lync 2013 or Skype for Business 2015 client.

  3. Enter credentials for Skype for Business on the virtual desktop.

  4. Re-enter user credentials to establish a connection with the Lync VDI plug-in on the local Windows computer or thin client.

After a connection is established, the user is ready to make and receive audio and video calls. Traffic on the network and the load on the virtual desktop are minimized, since the local computer handles the audio/video processing.

Microsoft's Lync VDI plug-in is only supported on certain Windows operating systems and only supports Lync 2013 or Skype for Business 2015 clients. See Supported virtualization technologies and known limitations for more details on supported technologies and limitations.

Review the following links for more information:

  • Citrix Knowledge Center article CTX138408

The Microsoft VDI plugin is available at Microsoft Lync VDI 2013 plugin (32 bit) or Microsoft Lync VDI 2013 plugin (64 bit). This plugin is supported with the Skype for Business 2015 client, despite the name.

Supported virtualization technologies and known limitations

The Lync VDI plug-in allows audio and video calling for supported virtualization technologies. In compliance with standard telephone regulations, support for E911 is also included. The following sections describe the virtualization technologies that are supported by the Lync VDI plug-in and the known feature limitations.

Support for Virtualization Technologies

The Lync VDI plug-in supports full desktop remote sessions in the personal virtual desktop scenario, but not in the remote desktop session scenario. These scenarios can be described as follows:

  • Supported: Personalized Virtual Desktops or Virtual Desktop Infrastructure (VDI). In this scenario, each user logs on to a customizable virtual desktop and is able to save files on the desktop that persist across sessions. Microsoft Remote Desktop Services and VMware Horizon View are example implementations that have been tested for use with Skype for Business 2015. Other implementations undergoing validation include Citrix XenDesktop. For information about vendor-specific VDI environments and client hardware that have been tested by Microsoft, see Infrastructure qualified for Microsoft Lync.

  • Not supported: Remote Desktop Sessions. In this scenario, each user logs on to a generic virtual desktop session that can't be customized. Examples include Microsoft Remote Desktop Sessions (RDSH) and Citrix XenApp combined with Citrix Receiver.

The Lync VDI plug-in does not support other virtualization technologies, such as application virtualization, which allows the use of an application without requiring installation of the full application locally. Example implementations include Citrix XenApp and Microsoft Application Virtualization (App-V). Application streaming, application remoting, and mixed virtualization modes (for example, application remoting in full desktop remoting) are not supported.

The Lync VDI plug-in was designed to use platform-independent APIs called Dynamic Virtual Channels (DVCs). For scenarios that are not explicitly supported, refer to support statements from the VDI solution provider.

Lync VDI plug-in prerequisites

In a VDI environment, the virtual machines and the user's local computer must meet the requirements outlined in this section.

Note

Your virtualization solution provider can supply details about how to install and deploy their environment. For general information about deploying a virtualized environment based on Hyper-V and Remote Desktop Services, see the following articles in the Microsoft Library: Hyper-V, Remote Desktop Services in Windows Server 2008 R2

Virtual machines must be configured with Windows 8, Windows 7, or Windows Server 2008 R2 with the latest service packs.

The user's local computer must meet the following requirements:

  • The user must be homed on Skype for Business Server or Lync Server 2013.

  • The local computer must be running Windows Embedded Standard 7 with SP1, Windows 7 with SP1, or Windows 8.

  • If you're using Remote Desktop Services, choose the 32-bit or 64-bit Lync VDI plug-in to match the local computer's operating system. It's not required for both the local computer and the virtual machine to have 32-bit or 64-bit operating systems. If you're using another virtualization solution or platform, refer to your provider's requirements.

  • The local computer must be running the latest version of the remote desktop client. Install the latest updates of Remote Desktop Services client from Microsoft or the latest remote desktop client software from your virtualization solution provider.

  • On the local computer, the remote desktop client settings must be configured so that audio plays on the local computer and remote recording is disabled. To configure these settings for Remote Desktop Connection in Windows, see the next section, 'To configure Remote Desktop Connection settings.'

The Microsoft VDI plugin is available at Microsoft Lync VDI 2013 plugin (32 bit) or Microsoft Lync VDI 2013 plugin (64 bit).

Known Feature Limitations

The following are known limitations when you use the Skype for Business 2015 client in a VDI environment:

Skype For Business Installer Mac

There is limited support for Call Delegation and Response Group Agent Anonymization features.

There is no support for the following features:

  • Integrated Audio Device and Video Device tuning pages.

  • Multiple-view video.

  • Recording of conversations.

  • Joining meetings anonymously (that is, joining Skype for Business meetings hosted by an organization that does not federate with your organization).

  • Using the Lync VDI plug-in along with a Lync Phone Edition device.

  • Call continuity in case of a network outage.

  • Customized ringtones and music-on-hold features.

The Lync VDI plug-in is not supported in Microsoft 365 or Office 365 environments.

Note

The Citrix RealTime Optimization Pack does support Microsoft 365 and Office 365. For Citrix-based virtual environments, review Citrix's Technical Overview documentation for the list of supported features and versions.

See also

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Summary: Skype for Business Server 2015 or Skype for Business Online administrators can use these tables to understand what features are supported on which clients.

Before you deploy or upgrade to Skype for Business, check which clients are already in use in your organization. Use the tables below to understand the feature support impact on those clients. This can help you communicate changes to users, pace the roll-out process, and fully understand the benefits of upgrading to the latest client.

Skype For Business Installer Mac

Some features available with Skype for Business Server 2015 are not available in Skype for Business Online, see Online or Hybrid user account limitations for specifics. Skype for Business Online Admins may want to refer to Skype for Business Online Service Description for information on the different plans available to them.

See Desktop client feature comparison for Skype for Business 2019 for client support on Skype for Business Server 2019.

The following tables show the features that are available with each client that works with Skype for Business Server 2015 or Skype for Business Online. You may also want to refer to Mobile client feature comparison for Skype for Business for smart phone and tablet client feature comparisons. The Client Access License or User Subscription License your organization purchases will also have an impact on which features are available to your users. Whether you deploy the Full or Basic client to users depends on the license or plan your organization chooses to buy. See the Licensing Guide for more details.

Important

Skype for Business Server 2015 and Skype for Business Online support the following previously released clients: Lync 2013, Lync 2010, Lync 2010 Mobile, Lync Phone Edition, and Lync 2010 Attendant. For information about these clients when used with other servers, see the Client comparison tables for Lync Server 2013 and Client comparison tables for Lync Server 2010.

Note

The Lync 2010 Attendant client is not supported in Skype for Business Online.

Note

The Skype for Business Web App browser client and Skype Meetings App Windows 10 app only provide Meetings support. Refer to Plan for Meetings clients (Web App and Meetings App) for more about these clients.

Enhanced Presence support

This table covers the Enhanced Presence features that extend beyond a simple indication of whether a user is online, offline, busy, etc.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Publish status✔ ❶✔ ❶
View status
View status notes and Out of Office messages
Add a custom location
Add a custom note
Use a photo from any public site for My Picture (not available in Skype for Business Online)

❶ Does not support publishing status based on calendar free/busy information.

Contacts and Contact Groups support

This table covers the features relating to managing IM and Presence contacts.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Pre-populated Contacts list
View and Modify Contacts list
Tag contacts for status change alerts
Control privacy relationships
Search the corporate address book
Search Microsoft Outlook contacts
Manage contact groups
Expand distribution groups and Microsoft 365 Groups
Search for Response Groups
(not available in Skype for Business Online)
Display recent contacts group
Display current conversations group
Display alternate contact views (for example, tile)
Sort contacts by Group, Relationship, or New (people who've added you to their Contacts list)Sort by group
Sort contacts by Status (availability)
Search and add Exchange contacts

IM support

This table covers features related to IM support.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Initiate IM with or email to a contact
Navigate among multiple IM conversations/Track multiple conversations in a single tabbed window
Log IM conversations in Outlook✔If server side conversation history is turned onSaved in Communicator for MacSaved in Lync for Mac
Use prepared conversation templates
Check spelling
Skill search (with SharePoint Server integration)
(On-premises Skype for Business Server and on-premises SharePoint 2013 are required for skill search.)
Persistent Chat (Group Chat) integration
(not available for Skype for Business Online)
Escalate a Persistent Chat room to a Skype for Business Meeting with one click
(not available for Skype for Business Online)
Inline pictures of sender and receiver in IM window
Send ink messages
Receive ink messages
Set IM messages as high importance
Transfer files in peer-to-peer IM conversations

Meetings support

This table covers features related to Meetings support.

Note

Skype for Business meeting features aren't available in Skype for Business Online Standalone Plan 1. Plan 1 is being retired.

In Skype-to-Skype sessions, a Skype for Business Online Plan 1 user can participate in desktop sharing and application sharing if they're invited by a user who has access to sharing features.For details, see the Skype for Business Online Service Description.

Feature/capabilitySkype for Business 2016 clientSkype for Business on MacSkype for Business Web AppSkype for Business 2015 clientLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Add computer audio✔(requires plug-in)
Add video✔(requires plug-in)
View multiparty video (gallery view)
Video-based screen sharing✔View-only
Use in-meeting presenter controls
Access detailed meeting roster
Participate in multiparty IM
Share the desktop (if enabled)✔ ❶✔ ❶ (requires plug-in)✔ ❶✔ ❶
Share a program (if enabled)View only✔(requires plug-in)View only
Add anonymous participants (if enabled)
Use dial-in audio meetings✔ ❷✔ ❷✔ ❷✔ ❷
Initiate a Meet Now meeting
Add and present Microsoft PowerPoint files❸ Annotations not availablePresent only❸ View only, annotations not available
Navigate Microsoft PowerPoint files
Add and edit OneNote meeting notesEdit only (not add)
Use a whiteboard
Conduct polls
Upload files to share with others
Schedule a meeting or conferenceOutlook or Skype for Business Web SchedulerOutlook or Skype for Business Web SchedulerSkype for Business Web SchedulerOutlook or Skype for Business Web SchedulerOutlook or Lync Web SchedulerOutlook or Lync Web SchedulerOutlookOutlook
Q&A Manager
Disable attendee video
Disable meeting IM
Mute Audience
Make everyone an attendee
Produce Skype Meeting Broadcast
Delegate can schedule a meeting on behalf of delegator
Synchronize delegates between Skype for Business and Outlook
Set Video Spotlight (lock video)
Give/Take control of screen sharing

❶ Participants can't control desktops that are shared by Skype for Business on Mac, Lync for Mac 2011, or Communicator for Mac 2011 users. Skype for Business on Mac, Lync for Mac 2011 and Communicator for Mac 2011 users can't control desktops shared by Windows users. This also won't work for Skype for Business Web App on Max OSX.

❷ For Skype for Business Online, this feature requires Microsoft PSTN Conferencing, Exchange Unified Messaging, or a 3rd party audio conferencing provider.

❸ The Lync for Mac 2011 client cannot view Microsoft Office 2013 PowerPoint presentations when they have been shared in a conference by the Skype for Business Web App.

Voice (Telephony) support

This table covers features related to voice services support.

Note

For

Skype for Business Voice (Telephony) features are limited to certain Skype for Business Online subscription plans. For details, see the Skype for Business Online Service Description.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Initiate a call
Click to call a contact
Transfer a call
Manage call forwarding✔ ❶
Manage team call settings✔ ❶
Manage delegates✔Requires Skype for Business Server 2015 CU4 or later✔ ❶
Initiate a call to a Response Group✔ ❶
Support emergency services (E-911)✔Requires Skype for Business Server 2015 CU6 or later✔ ❶
IM notification to SIP URI(s) for E-911 call
IM notification to distribution list for E-911 call
Connect to voice mail, set up or change greeting✔ ❶
Missed call notification✔ ❶
Make calls on behalf of another contact (manager/delegate scenario)✔ ❶
Handle another's calls if configured as a delegate✔ ❶
Manage a high volumes of calls
Call park✔ ❶
Group call pickup✔ ❶
Location-based routing
Manage Response Group/Team call group
Answer Auto attendant call

❶ This feature isn't available in Skype for Business Online.

External users support

This table covers features related to support for external users homed on the PSTN.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Initiate IM with a public contact
Initiate IM with a federated contact
Conduct two-party or multiparty calls with external users
(not available in Skype for Business Online)

Recording support

This table covers features related to support for recording meetings.

Future/capability**Skype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Client-side recording of audio, video, application sharing, desktop sharing, and uploaded content✔ ❶✔ ❶
Client-side recording of file transfers, shared OneNote pages, and PowerPoint annotations✔ ❷✔ ❷
Select preferred recording resolution

❶ Recording is unavailable in certain Skype for Business Online standalone plans. Recording requires full Skype for Business client rights.

❷ Recording of file transfers, shared OneNote pages, and PowerPoint annotations is unavailable in Skype for Business Online.

Modern Authentication

This table covers features requiring support for modern authentication.

Modern authentication also requires a topology described in Skype for Business topologies supported with Modern Authentication.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Modern Authentication
Multi-factor Authentication
Cert -Based Authentication✔(Domain-joined device only)✔(Domain-joined device only)
Kerberos Authentication

Archiving, compliance, and logging support

This table covers features related to support for archiving and logging functions.

Feature/capabilitySkype for Business 2015 or 2016 clientSkype for Business on MacLync 2013 clientLync Windows Store appLync 2010Lync 2010 AttendantLync Phone EditionCommunicator for Mac 2011Lync for Mac 2011
Archiving of IM conversations in Outlook Conversation History✔ ❶✔If server side conversation history is enabled✔ ❶✔ ❶Saved in Communicator for MacSaved in Lync for Mac
Client-side archiving of audio, video, application sharing, desktop sharing, and uploaded content✔ ❶✔ ❶
Client-side archiving of file transfers, shared OneNote pages, and PowerPoint annotations
(unavailable in Skype for Business Online)
Access sign-in logs from Skype for Business icon in the task bar

❶ For Skype for Business Online users, this feature requires Exchange Online and is controlled by the user's Exchange mailbox In-Place Hold attribute.

Client limitations

Basic client limitations

The features below are available using the Full client and are not available with the Basic client:

  • Manage team call settings
  • Manage delegates
  • Handle another's calls if configured as a delegate
  • Manage a high volume of calls
  • Initiate a call to a Response Group
  • Call park
  • Change greeting
  • Group call pickup
  • Missed call notification emails are not generated when a user status is UM disabled and they are using a legacy Outlook Client (2013 or earlier)

Skype For Business Install Mac

Online or Hybrid user account limitations

Skype For Business Installer Mac

Skype For Business Installer Mac

User accounts can exist either Online or On-premises, and that will affect the features available to that user. Users with accounts on Skype for Business Online will not have access to the following features, even with the Full client:

  • Enhanced Presence: Use a photo from any public site for My Picture
  • Contacts: Search for Response Groups
  • IM Support: Persistent Chat (Group Chat) integration
  • IM Support: Escalate a Persistent Chat room to a Skype for Business Meeting with one click
  • External Users: Conduct two-party or multiparty calls with external users

See also