What is TeamViewer?
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TeamViewer is a comprehensive, remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS. TeamViewer lets you remote in to computers or mobile devices located anywhere in the world and use them as though you were there. Plus, you can remotely connect to servers, commercial-grade machines, and IoT devices from anywhere, at any time through our secure global remote access network.
- Remote Device Control: Control a remote computer or Android device as if you were sitting in front of it.
- Cross-Platform Access: Connect across multiple platforms, from PC to PC, mobile to PC, PC to mobile, and mobile to mobile.
- VPN Alternative: Enterprise-class security and scalability without the VPN complexity and expense.
- Mobile Device Access: Use your mobile device to provide support or connect to your computer from anywhere.
- Secure Unattended Access: Access unattended computers, servers, Android devices, point-of-sale devices, or public displays.
- iOS Screen Sharing: Use your mobile device to provide support or connect to your computer from anywhere.
- Wake Up, Restart, and Install: Remotely wake, restart, and install applications on sleeping devices running TeamViewer Client.
- Flexible File Sharing Options: Transfer files of any size from your computer or cloud storage using one of TeamViewer’s fast and secure file sharing methods.
- Remote Printing: Print documents locally, from the remote computer that you’re accessing when connecting between Windows devices.
- 4K Remote Desktop Access: With our industry-leading intelligent scaling technology, TeamViewer provides flawless connections to UHD displays.
- Increasing Customer Satisfaction: Leave That Special Touch to Increase Customer Satisfaction
- Time-Saving Shortcuts: Access TeamViewer’s Primary Functionalities Through These Time-Saving Shortcuts
- Channel Groups: Create channel groups within your license and assign to users so specific teams always have access to the channels they need.
- Comprehensive Reporting: Improve productivity and billing precision. Log incoming and outgoing connections to know who did what, when, and for how long.
- ServiceCamp Ticket Management: Provide efficient and personal customer support. servicecamp streamlines team collaboration through its seamless integration into TeamViewer.
- User and Device Configuration Management: Manage security with special permissions and licenses. Set policies and create channel groups to assign specific access.
- Automated Mass Deployment: Deploy TeamViewer or TeamViewer Host (silently) to thousands of devices at once via group policy (GPO) in an Active Directory domain.
- Multi-User Support Sessions: Invite multiple support technicians into your complex support scenarios.
- Service Queue: Collect service cases and auto-assign unique session codes for improved organization.
- Custom Branding: Generate custom TeamViewer modules and customer portal with your logo and branding to give a personal touch to your IT services.
- Management Console: A web-based platform for intuitively managing your TeamViewer contacts and logging connections.
- Multi-Language Support: TeamViewer is available in 30 different languages for your tech needs across the globe.
- Hardware and Software Integration: Integrate the features of TeamViewer into your helpdesk, ticket, or CRM systems. Use our pre-built apps and scripts, or develop your own custom solutions.
- Text Chat: Connect instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
- HD VoIP Voice and Video Conferencing: Both our remote access and remote conferencing sessions are supplemented with HD-quality voice over IP calling solutions.
- Computers and Contacts: Centrally manage TeamViewer connections partners’ computer and contact information and instantly view their availability.
- Session Recording and Compression: Need to record your remote control sessions over TeamViewer? Use this essential session recording feature to enhance your meetings.
- End-to-End Security: The primary concern for remote connectivity is security, and TeamViewer™ engineers have built state-of-the-art security into our products.
- Security for HIPAA Compliance: Remote access and support capabilities with the level of security and privacy necessary for organizations to remain HIPAA compliant.
- Malware Protection: Enable reliable protection against malicious software. Guard your computers against threats such as viruses, ransomware, Trojans, rootkits, and spyware.
- Remote Data Backup: Have peace of mind in knowing your data is stored safely and –in case of disaster –can be restored remotely from anywhere and at any time.
- Remote Device Monitoring: Manage all of your websites, servers, networks, and applications from one easy-to-use and intuitive dashboard.